Dozens of U.S. trade groups have asked federal rail regulators to investigate CSX Corp’s “chronic service failures,” saying problems at No. 3 U.S. railroad have rippled across the North American rail network, according to a letter seen by Reuters.
The letter, from the Rail Customer Coalition sent on Monday, is the latest challenge to CSX Chief Executive Hunter Harrison’s effort to ramp up productivity at the Jacksonville, Florida-based railroad and fulfill investor expectations for substantially better financial performance.
The 44 trade groups, representing chemical and agricultural companies, steel and auto makers, and beer producers and importers, among other companies, told U.S. lawmakers on House and Senate Transportation committees “chronic service failures” could degrade the nation’s broader rail network.
“This has put rail dependent business operations throughout the U.S. at risk of shutting down, caused severe bottlenecks in the delivery of key goods and services, and has put the health of…
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