Your supply chain is in great shape. You have visibility with your suppliers and with your customers, and understand where orders are, and when issues arise you can spot the source and track it down. But when your products arrive, are you certain they meet all the safety and regulatory constraints that make them safe to sell? In 2013 alone there were 28 million product recalls. If you were involved with any of them you have a good idea what information you didn’t have at your fingertips. Is there a better way to track and manage this sensitive information?
The reality is that there are virtually no standards to unite the various product safety tracking systems. Plenty of information is in spreadsheets, retained by the manufacturer, and in siloed REP and PLM systems. And much of the time testing results are included as paper documents inside the product packages. Even when the proper information is available, it may have been provided by only one of the manufacturers along the product chain. This lack of complete information about who manufactured what part of the product from what source, and the results of testing can cause significant disruption when verification of the product’s test results are needed.